Return policy

We apply the same money back guarantee to every order with Rosette la Vedette. Please note, however, that we only accept returns of products in mint condition. This means in the original packaging, with all the original labels attached, with no signs of wear, i.e. no traces of make-up, perfume or smoke, no laundering, without damages or other defects and no loose hairs left in it. Please note that we're extremely strict and refuse all items that do not comply with these return policy conditions.

If you want to return the items you ordered, then follow these steps:

1/ Notify us that that you are returning the item(s) within 14 calendar days after delivery by sending an e-mail to service@rosettelavedette.com. You do not have to give a reason for the return.

2/ Return your order at your own expense and in mint condition to:

SHOP WE DO 
T.a.v. Rosette la Vedette - Retours
Egide Walschaertsstraat 22CD 
2800 Mechelen 
BELGIUM

3/ We will reimburse the amount of your purchase within 14 business days of receipt of your returned goods. Payment method is the same as the one you've orinigally chosen when placing your online order with us. The shipping cost of your original delivery will not be reimbursed to you.