Frequently Asked Questions

Practical info on your order

FAQ Topics


How do I place an order on this website?
How do I pay?
How much does shipping cost and when do I receive my parcel?
Can I return my order if I’m not satisfied?
Why is a chemo scarf or hat by Rosette la Vedette a better option than “ordinary” hats or scarves?
What fabric do you use for the scarves and hats?
Which sizes are available?
How do I wash and dry my scarf or turban?
Can I wash my hat or scarf at 60° C during my stay in a sterile room?